Concise Categorisation of Defects – Half-Day Online Course

Course Overview

You’ll cover:

• What the Categorisation of Defects Manual is and its purpose
• The parts and contents of the manual, and how it’s structured
• How to use the manual, with worked examples
• Defect serviceability and quantification
• Where the manual applies, including driver walk round checks
• Complaints and appeals
• Real defect examples and how the manual applies to each
• Important reminders for correct, consistent use

Who Should Attend

• Workshop supervisors or team leaders in vehicle maintenance settings
• Vehicle inspectors responsible for appraisal of defects, prioritisation and record-keeping
• Engineering managers or maintenance leads overseeing defect management, insurance or audit readiness

Delivery and Duration

• Format: Delivered online
• Duration: Half-day session
• Access: Attend from any location via secure online sessions
•  Delivered by instructors with operational experience in HGV, PSV and fleet maintenance environments.

FAQs