
Operators asking this question are usually trying to answer a more specific worry: am I exposed if a Traffic Commissioner or a DVSA examiner asks me to prove my workshop is competent? It is a fair question, and a common one, but it does not have a single-number answer.
Neither the Guide to Maintaining Roadworthiness nor DVSA’s operator licensing guidance sets out a ratio of technicians to vehicles, or a minimum headcount of IRTEC-accredited staff. The relevant wording in the Guide requires maintenance work to be carried out by staff who are “suitably qualified”, which is deliberately non-prescriptive. That gives operators flexibility to structure their workshop around their own fleet size and maintenance model, but it also shifts the burden onto the operator to demonstrate that whatever arrangement they have chosen is actually adequate.
Where the Guide does get specific is in pointing operators towards formal recognised standards, naming IRTE Workshop Accreditation directly as a scheme operators should be aware of when evidencing technician competence.
This is the closest thing to an official benchmark, and it is worth understanding in detail because it is what an auditor will actually check. IRTE Workshop Accreditation assesses a workshop across several areas: premises and equipment, technical and clerical staff, management, documentation, and quality and appearance.
| Assessment area | What it covers |
| Premises and equipment | Facilities and tools are appropriate for the work carried out |
| Technical and clerical staff | Whether technicians hold an IRTEC licence, or have a documented plan to achieve one |
| Management | Oversight and control of the maintenance function |
| Documentation | Maintenance records, inspection sheets, defect reporting |
| Quality and appearance | General standard of the working environment |
On staffing specifically, the requirement is not a fixed number but a coverage principle: every technician carrying out relevant work should either already hold an IRTEC licence, or the workshop should have a documented training plan showing how they are working towards one. In other words, the expectation trends towards full coverage over time, achieved progressively rather than all at once.
At a public inquiry, or when reviewing an operator following DVSA enforcement action, Traffic Commissioners are not working from a staffing ratio either. They are assessing whether the maintenance evidence in front of them is credible given the size and nature of the fleet. A sixty-vehicle operation relying on a single technician with no formal accreditation invites a different level of scrutiny than a five-vehicle operator with one experienced, accredited technician and a reliable subcontracted backup.
Continuity matters as much as headcount. If your only accredited technician is on holiday, off sick, or leaves the business, can inspections still be signed off to standard? That question comes up repeatedly in compliance reviews, and “no” is a difficult answer to give at a public inquiry.
Rather than searching for a number, four questions get closer to what actually matters:
If you cannot answer yes to all four, that is the signal to invest, not in a specific headcount, but in genuine, evidenced capability.
There is no fixed number of IRTEC-accredited technicians a fleet operator is legally required to employ. What matters is whether your accredited coverage is realistic for your fleet size, resilient to absence, and evidenced in a way that satisfies DVSA and, if it comes to it, a Traffic Commissioner. IRTE Workshop Accreditation is the closest external benchmark available, and it expects every technician to be licensed or clearly on the way to it.
| Ready to review your workshop’s accredited coverage? Lloyd Morgan Group is an IMI-recognised IRTEC assessment centre with nationwide coverage and over 20 years of experience in transport compliance and technician training. We can help you assess your current accreditation coverage and put a training plan in place. Contact us to discuss your workshop’s IRTEC needs or visit our IRTE Workshop Accreditation page to find out more. |