DVSA services – industrial action by PCS

Public and Commercial Services Union (PCS) served DVSA notice of strike action on:

  • 8 and 9 February – all PCS members in DVSA including driving examiners and customer service centre agents
  • 10 and 11 February – any PCS members in DVSA contracted to work weekends

We do not expect this action by PCS to affect our heavy vehicle annual test (MOT) service, but we will not know for certain until strike action takes place.

Please continue to attend your annual test booking(s) as planned.

Our customer service centre might be affected by the strike action, and it may take longer than usual to answer your query. The customer service centre will be open from 8am to 4pm on 8 and 9 February.

Work to resolve the dispute

DVSA has been working with PCS to address concerns raised about the working arrangements for driving examiners and the driving test service provided by DVSA. DVSA has made an offer to PCS to end the dispute, which has been rejected.

It is disappointing that strike action will now go ahead. This will mean the hard work and commitment from colleagues in DVSA to reduce driving test waiting times will be undone have a negative impact on the services we offer our customers.

We are unable to confirm what level of impact the industrial action might have on our services. Not all DVSA staff are PCS members, and even if they are, they might choose not to go on strike. So, we will not know which staff are participating in strike action until it takes place.

Not all DVSA staff are PCS members, and even if they are, they might choose not to go on strike.

Further updates

We will contact you again if there are any further updates on the impact of this strike action for DVSA’s vehicle testing services.

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